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Child Care Supervisor

Child Care Supervisor

Job Description

The Child Care Supervisor provides leadership, training, supervision, evaluation, and motivation of assigned childcare staff.  He or she ensures that assigned cottages are maintained in a safe, orderly, and attractive manner at all times. The Child Care Supervisor also ensures assigned areas and staff meet DFPS Minimum Standards and The Refuge for DMST policies and procedures at all times.


Shift/Work Hours: 40 hours per week; overtime and on-call work as needed or required to maintain and monitor care above and beyond the standards established by DFPS.


FLSA Status: Exempt



  • Ensures that all staff under his or her direct and extended supervision are providing high quality and consistent intervention with children in care in accordance with established expectations from The Refuge for DMST training and intervention model and each individual child’s treatment plan.
  • Ensures that all staff under her or his supervision are receiving ongoing evaluation of skills and performance and that an active developmental plan is in place and implemented for each staff member.
  • Ensures that the living environment of the children under his or her supervision is maintained in a clean, orderly and attractive fashion and that the environment is maintained in as home-like a fashion as is reasonable and safe for the children living there. Actively advocates for these conditions with other supervisors/other departments and the Executive Director when necessary.  Shares joint responsibility for other children’s service areas with fellow Child Care Supervisors.
  • Assists in the assessment and treatment planning process for children under his or her supervision.
  • Assists in the hiring of all staff under her or his supervision. Supports and advocates for staff under her or his supervision.
  • Ensures that staff, facilities and equipment under his or her supervision remain in compliance with DFPS Minimum Standards, DFPS Contract Standards and The Refuge for DMST Policies and Procedures.
  • Child Care Supervisors are responsible for all staffing issues under their supervision and are expected to work direct care shifts, if necessary, to provide coverage for staffing issues under their supervision.
  • Participates in the On-Call system.
  • Performs other duties as assigned.


Knowledge, Skills, and Abilities:

  • Thorough knowledge of the policies and procedures of The Refuge for DMST and DFPS Minimum Standards for General Residential Operations – Residential Treatment Centers.
  • Demonstrated competence and consistent implementation of the core components of our treatment program as taught in pre-service and in-service training, ability to maintain current knowledge of the treatment plan and special needs of each assigned child; to ensure the implementation of each assigned child’s treatment plan; to ensure documentation of progress of the children for their treatment plans; to provide leadership in the ongoing assessment of assigned children.
  • Ability to prioritize and respond to the needs of the children and assigned staffers; to effectively use time to ensure assigned tasks are completed within designated time frames.
  • Ability to work cooperatively and productively with supervisor, subordinates, co-workers and volunteers; to work effectively as a member of an interdisciplinary team; to maintain professional relationships; to resolve conflicts appropriately and use the proper chain of command when communicating. Ability to demonstrate advanced leadership skills in working with children and coworkers.
  • Ability to provide constructive and developmental feedback in a professional manner that demonstrates the concept for change and gives examples and suggestions to the employee receiving the feedback.
  • Ability to grow professionally and learn new skills; to accept constructive feedback and modify behavior accordingly.
  • Ability to lead other in working in a stressful and sometimes unpredictable environment; skill in handling crisis situations without overreaction or loss of objectivity.


  • Minimum of 4 years of experience working with children or youth with emotional disorders in a residential treatment environment.
  • Bachelor’s degree in mental health or similar field.
  • Ability to understand and properly interpret policy.
  • Must be a self-motivated and possess good communication skills.
  • Ability to function in a fast-paced environment.
  • Must be physically able to use authorized Crisis Intervention techniques.
  • Must be able to take the Licensed Child Care Administrator’s exam
  • Must be at least 21 years of age, possess a valid driver’s license, have a good driving record which allows insurance coverage by The Refuge for DMST’s auto insurance policy, be able to pass a drug screening, and obtain a recent tuberculosis test or chest X-ray verifying no active tuberculosis.  
  • Must authorize The Refuge for DMST to check employment references and to conduct a background check in accordance with requirements of the Texas Department of Protective and Regulatory Services.

Must look out for the safety and wellbeing of the youth in care by reporting any issues of abuse or neglect suspected at any time to your immediate supervisor and to the DFPS Hotline at 1-800-252-5400.

This job description in no way implies that the duties listed here are the only ones the employee will be required to perform. The employee may be expected to perform other tasks, projects, and training as requested by his or her supervisor. 


TO APPLY: please send resume and cover letter to